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Japanese Ticket Services Compared

What each service's own help pages say about account setup, phone verification, overseas numbers and ticket pickup. Numbers in brackets link to the official source. “Not confirmed” means we did not find it stated — not that it is impossible.

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Filter Japanese ticket services by what their official help pages say.

Not sure which service? Start with official overseas routes

Before you read the table: if the event is sold through an official overseas route, use that first — it is built for buyers outside Japan. See Official Purchase Routes. This site never guarantees that phone verification will succeed, and we do not cover workarounds for identity checks or buying under another person's name.

Service
e+
e+ (eplus)イープラス
L
Lawson Ticket (L-tike)ローチケ
ぴあ
Ticket Piaチケットぴあ
ZK
ZAIKOザイコ
RT
Rakuten Ticket楽天チケット
Account setupEmail, name (kanji + kana), mobile number, postal code and address, birth year. One account per person.[1][3]Not confirmed in official help pagesEmail (member ID), password, name (alphabet allowed) and katakana name, gender, date of birth, phone number; an address must be registered before buying.[2][4]A ZAIKO account is needed to buy. Sign-up asks for name, email, date of birth and password, then sends a confirmation email.[1]Rakuten member registration (Rakuten ID) is required.[1]
Who the main site is forThe domestic site is a service for Japan. Membership requires phone verification with a mobile phone in Japan; buyers overseas are directed to the overseas site.[2]Not confirmed in official help pagesResidents of Japan. The member terms say non-residents may not join or use the service.[1]Not confirmed in official help pagesNot confirmed in official help pages
Phone verificationOutbound call: you call a number shown on screen from your registered mobile (free, no one answers, caller ID must not be hidden). Required at registration, when changing number, and when buying with an unverified number.[4]Voice call: you enter your number, receive a call from a number starting with 03, and a recorded voice reads an activation code. Needed when applying/buying with an unverified number, changing number, or registering a card.[1]Outbound call: from your registered phone you call a displayed 050 number; it drops after one ring. Free within 2 minutes; caller ID must be shown. Needed at registration, number change, buying/applying if unverified, and app login.[5]SMS code sent to a mobile number (to prevent spoofing and multiple accounts). When it is required is not stated. One number can be registered to only one account.[2][3]Enter your mobile number and a 6-digit SMS code. It must be the mobile number of the person who applied. If the code is not entered in time, an automated voice call reads it out (caller ID may show as overseas or withheld).[1]
Overseas phone numberNot accepted on the domestic site — e+ lists using an overseas phone number as a reason verification does not complete.[5][2]Not accepted for member phone verification — only Japanese mobile numbers (090/080/070/060), and verification cannot be done from outside Japan.[1]Not accepted — the registration form (Japanese and English) says only phone numbers within Japan can be registered.[2][3]Not confirmed in official help pagesNot confirmed in official help pages
SMS used?Account verification uses a call, not SMS. For some performances, downloading a Smart Ticket (スマチケ) uses a 4-digit SMS code instead, with an automated call as fallback.[4][7]The e-ticket app uses SMS authentication at first setup. Overseas numbers, overseas-made phones and data-only numbers are outside the supported scope.[2]Phone verification is by outbound call, not SMS.[5]Yes — phone authentication is by SMS code.[2]Yes — 6-digit SMS code, with a voice-call fallback.[1]
Ticket pickupSmart Ticket in the e+ app (download needs call or SMS check with the purchase phone number; overseas numbers fail), convenience store pickup (FamilyMart / Seven-Eleven, 13-digit number), or mail to Japanese addresses only unless a listing says otherwise.[6][9][10]Lawson Ticket e-ticket app (SMS setup, see above), or printing at Lawson stores' Loppi machines with a reservation number. Details for overseas buyers are in the English guide (not fully confirmed).[2][4]E-tickets via MOALA (browser), tixeebox or チケプラ apps; paper tickets at Seven-Eleven or FamilyMart (13-digit number); or mail to the registered address.[6]E-tickets under “My Tickets”; at the door you show a QR code or swipe, depending on the event.[4]E-tickets are delivered to the Rakuten Ticket app after payment, tied to your Rakuten ID and the phone number used to apply; they cannot be downloaded on another phone. Convenience store pickup for paper tickets is not yet confirmed on a specific official page.[1][2]
Official overseas routeYes. eplus.tickets/en (event-specific pages for non-Japan residents) and ib.eplus.jp (International Booking System, for overseas residents or overseas-card holders).[2][13]Not confirmed in official help pagesNo overseas concert channel found. QUICKぴあ is an English ticket site by Pia with no account needed (Apple Pay / Google Pay, Wallet tickets), but its documented examples are sports teams.[9]Not confirmed in official help pagesNot confirmed in official help pages
PaymentDomestic site: major card brands incl. VISA, Mastercard, JCB, Amex, Diners; 3-D Secure 2.0 required. Whether overseas-issued cards work on the domestic site is not stated.[11][12]VISA, Mastercard, JCB, American Express, Diners. Cards issued overseas may not be usable.[3]Pia Card, VISA, Mastercard, JCB, Diners, NICOS, AEON, Amex; 3-D Secure 2.0 required. Also payment at Seven-Eleven / FamilyMart. Overseas-issued cards are not mentioned.[7][8]VISA, Mastercard, JCB, Amex, Diners, Discover, UnionPay. Domestic and internationally issued cards can be used.[5]Not confirmed in official help pages
NotesStart with the official overseas sites. Some phones bought overseas may not support Smart Ticket, depending on model.[8]Cards issued overseas may not work, and member phone verification needs a Japanese mobile in Japan — check the English guide before buying.[3][1]Pia may use the registered phone number to check entry for restricted tickets; the number must stay valid until the event.[1]Help center is in English; support is by chat, not phone.[6][7]Not confirmed in official help pages
Official siteVisit official site ↗
Last checked 2026-10-05		Visit official site ↗
Last checked 2026-10-05		Visit official site ↗
Last checked 2026-10-05		Visit official site ↗
Last checked 2026-10-05		Visit official site ↗
Last checked 2026-10-05
✓Stated as available✕Stated as not available / not accepted!Only in some cases?Not confirmed in official pages

Official sources

Each service's rules can change per event and over time. Check the official page before you buy.

e+ (eplus)

  1. e+ service guide (member registration fields) (checked 2026-10-05)
  2. e+ help: purchasing from overseas (checked 2026-10-05)
  3. e+ help: registration (one account per person) (checked 2026-10-05)
  4. e+ help: What is phone number verification (電話番号認証とは) (checked 2026-10-05)
  5. e+ help: phone verification does not complete (checked 2026-10-05)
  6. e+ help: Smart Ticket download (call verification) (checked 2026-10-05)
  7. e+ help: Smart Ticket download (SMS code) (checked 2026-10-05)
  8. e+ help: devices supported by Smart Ticket (checked 2026-10-05)
  9. e+ help: FamilyMart pickup (checked 2026-10-05)
  10. e+ help: delivery by mail (checked 2026-10-05)
  11. e+ help: accepted credit cards (checked 2026-10-05)
  12. e+ help: 3-D Secure 2.0 (checked 2026-10-05)
  13. e+ International Booking System FAQ (checked 2026-10-05)
  14. e+ help: Streaming+ from overseas (checked 2026-10-05)
  15. Example eplus.tickets/en event page (search listing only) (checked 2026-10-05)

Lawson Ticket (L-tike)

  1. L-tike FAQ: mobile phone number verification (checked 2026-10-05)
  2. L-tike FAQ: e-ticket app SMS authentication / supported devices (checked 2026-10-05)
  3. L-tike FAQ: credit cards accepted (checked 2026-10-05)
  4. Lawson Ticket guide [For Non-Japanese] (search listing only; page timed out) (checked 2026-10-05)

Ticket Pia

  1. Ticket Pia member terms (rev. 2025-03-28) (checked 2026-10-05)
  2. PIA ID registration form (checked 2026-10-05)
  3. PIA ID registration form (English) (checked 2026-10-05)
  4. Ticket Pia English guide: registration (checked 2026-10-05)
  5. Ticket Pia guide: phone number verification (checked 2026-10-05)
  6. Ticket Pia guide: ticket receipt methods (checked 2026-10-05)
  7. Ticket Pia guide: credit cards (checked 2026-10-05)
  8. Ticket Pia multilingual help (checked 2026-10-05)
  9. Pia corporate news: QUICKぴあ launch (2025-03-13) (checked 2026-10-05)

ZAIKO

  1. ZAIKO help: create a new account (checked 2026-10-05)
  2. ZAIKO help: phone number authentication (checked 2026-10-05)
  3. ZAIKO help: number already registered / cannot receive SMS (checked 2026-10-05)
  4. ZAIKO help: e-ticket check-in guide (checked 2026-10-05)
  5. ZAIKO help: credit card payments (checked 2026-10-05)
  6. ZAIKO help center (English) (checked 2026-10-05)
  7. ZAIKO help: contact support by phone? (checked 2026-10-05)

Rakuten Ticket

  1. Rakuten Ticket: e-ticket receipt guide (checked 2026-10-05)
  2. Rakuten Ticket: e-ticket (EVENTGATE) overview (checked 2026-10-05)